Get in Touch With Us
Got a question about something you read on this site, spotted an error, or want to suggest a brand for us to look at? This page explains how to get in touch and what kind of enquiries we deal with.
How to Reach Us
The best way to contact the team behind Non Gamstop Casinos is by email at [email protected]. We read every message that comes in and aim to reply within a couple of working days. If your enquiry is urgent or complex, please explain that clearly in your subject line so we can prioritise it.
What We Can Help With
We cover betting sites not on GamStop, non GamStop casinos, and everything around them — bonuses, payment methods, games, and how these operators compare with UKGC-licensed casinos. Reasons readers typically write in include:
- Questions about a listed brand — if you want more detail on how a site such as Betmica, Kikibet or Betninja stacks up before you sign up.
- Corrections — offer terms, bonus percentages and payment options at gambling sites not on GamStop change often, and we would rather fix an out-of-date detail than leave it standing.
- Suggestions for review — if you know of a new non GamStop casino you think deserves a look, let us know and we will consider it for our list of trusted non GamStop casinos.
- Feedback on our ranking process — if you disagree with how we have rated or ordered a brand, we are happy to explain the reasoning behind it.
- General site feedback — anything unclear, broken, or missing from the site is worth flagging.
What We Cannot Help With
We are an independent comparison site, not a casino operator. That means we cannot process deposits or withdrawals, resolve account disputes, verify your identity documents, or manage your self-exclusion status. Those matters sit with the individual casino's own support team, and we would encourage you to contact them directly through the channels listed on their site.
Similarly, if you have self-excluded through GamStop and want to understand what that means for accounts opened at operators outside the scheme, that is a personal decision with legal and practical dimensions — we can point you to general information, but we are not able to give individual account advice.
How We Rate and Rank the Sites We Cover
Readers occasionally write in asking how our ratings are put together, so it is worth explaining briefly here. We assess non GamStop casinos on factors such as licensing jurisdiction, the range of games and payment methods on offer, the clarity of bonus terms, and general usability. Commercial relationships with any operator never buy a better position in our rankings — a brand's placement reflects our editorial assessment, not what it pays us.
A Note on Responsible Gambling
If your message touches on struggling to control your gambling, we take that seriously. We are not a support service ourselves, but we can direct you towards general responsible gambling resources, and we would always encourage anyone concerned about their play to seek independent support. This site does not discourage adults from choosing where they gamble, but we do want that choice to be an informed one.
What Happens After You Email Us
A real member of our team reads and replies to messages personally — we do not rely on automated responses to close out enquiries. Response times are usually within two working days, though this can stretch slightly during busier periods. If you have not heard back within a reasonable window, feel free to follow up.
Before You Get in Touch
If your question is about which sites currently rank highest, or how specific welcome offers compare, you may find the answer faster on our trusted non GamStop casinos page, where offers, editorial ratings and terms are kept up to date. For everything else, we are just an email away.
All content and services referenced on this site are intended for adults aged 18 and over.